{"id":1643,"date":"2025-09-15T10:50:52","date_gmt":"2025-09-15T10:50:52","guid":{"rendered":"https:\/\/lunergyapp.com\/?page_id=1643"},"modified":"2025-09-15T10:51:43","modified_gmt":"2025-09-15T10:51:43","slug":"terminos-condiciones","status":"publish","type":"page","link":"https:\/\/lunergyapp.com\/en\/terminos-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

T\u00e9rminos y condiciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

T\u00e9rminos y Condiciones \u2013 Lunergy (Per\u00fa)<\/h3>\n

\u00a0<\/h4>\n


Identificaci\u00f3n de la empresa<\/h4>\n

Este sitio web (www.lunergyapp.com)<\/a>\u00a0es operado por Lunergy SAC, con RUC y domicilio en San Borja, Lima – Per\u00fa.<\/p>\n


Aceptaci\u00f3n de los t\u00e9rminos<\/h4>\n

Al realizar una compra en nuestro sitio, el cliente declara haber le\u00eddo, entendido y aceptado los presentes T\u00e9rminos y Condiciones.<\/p>\n


Productos<\/h4>\n

Lunergy comercializa suplementos alimenticios destinados a apoyar el bienestar hormonal y menstrual. Nuestros productos no sustituyen una dieta balanceada ni constituyen un medicamento.<\/p>\n


Precios y pagos<\/h4>\n

Todos los precios se encuentran expresados en soles (PEN) e incluyen IGV. Aceptamos pagos a trav\u00e9s de Visa, Mastercard, Yape, Niubiz, Izipay u otros medios habilitados. El pedido se procesa una vez confirmado el pago.<\/p>\n


Env\u00edos y entregas<\/h4>\n

Realizamos env\u00edos a nivel nacional. Los tiempos de entrega estimados son de [X] d\u00edas h\u00e1biles en Lima Metropolitana y de [X] d\u00edas h\u00e1biles en provincias. En fechas de alta demanda los plazos podr\u00edan extenderse. El cliente recibir\u00e1 un correo o mensaje de confirmaci\u00f3n con el n\u00famero de pedido y detalles de env\u00edo. Una vez entregado el pedido a la empresa de transporte, Lunergy no se responsabiliza por retrasos atribuibles a dicha empresa, pero brindaremos soporte para el seguimiento de la entrega.<\/p>\n


Pol\u00edtica de devoluciones<\/h4>\n

Por razones de salud e higiene no aceptamos devoluciones ni cambios una vez entregado el producto. \u00danicamente se aceptar\u00e1n devoluciones en caso de que el producto presente da\u00f1os de fabricaci\u00f3n o defectos de origen. El cliente deber\u00e1 notificarlo a Lunergy dentro de las 48 horas posteriores a la recepci\u00f3n del pedido, escribiendo a [correo de atenci\u00f3n al cliente].<\/p>\n


Uso del producto y responsabilidad<\/h4>\n

Lunergy no se responsabiliza por un uso indebido del producto. Se recomienda consultar con un profesional de la salud antes de consumir el suplemento en caso de embarazo, lactancia o condiciones m\u00e9dicas preexistentes.<\/p>\n

\u00a0<\/h4>\n

Protecci\u00f3n de datos personales<\/h4>\n

Lunergy cumple con la Ley de Protecci\u00f3n de Datos Personales (Ley N\u00b0 29733). La informaci\u00f3n brindada por los clientes ser\u00e1 utilizada \u00fanicamente para fines comerciales, log\u00edsticos y de comunicaci\u00f3n relacionados con la compra.<\/p>\n

\u00a0<\/h4>\n

Libro de Reclamaciones<\/h4>\n

De acuerdo con la normativa peruana, Lunergy pone a disposici\u00f3n de sus clientes un Libro de Reclamaciones Virtual<\/a><\/strong> accesible en este sitio web.<\/p>\n


Contacto<\/h4>\n

Si tienes dudas o consultas, puedes escribir a nuestro formulario de contacto<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

T\u00e9rminos y condiciones T\u00e9rminos y Condiciones \u2013 Lunergy (Per\u00fa) \u00a0 Identificaci\u00f3n de la empresa Este sitio web (www.lunergyapp.com)\u00a0es operado por Lunergy SAC, con RUC y domicilio en San Borja, Lima – Per\u00fa. Aceptaci\u00f3n de los t\u00e9rminos Al realizar una compra en nuestro sitio, el cliente declara haber le\u00eddo, entendido y aceptado los presentes T\u00e9rminos y […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1643","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/pages\/1643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/comments?post=1643"}],"version-history":[{"count":4,"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/pages\/1643\/revisions"}],"predecessor-version":[{"id":1648,"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/pages\/1643\/revisions\/1648"}],"wp:attachment":[{"href":"https:\/\/lunergyapp.com\/en\/wp-json\/wp\/v2\/media?parent=1643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}